Who is Nationwide Equipment Control?
Nationwide Equipment Control (NEC) was launched in 1984 by Berne Eggers in a small shop in Commerce City, Colorado. Having an extensive background in the trucking industry, Bernie was well aware of the need for a tracking system that could guide trucking equipment and cargo from point A to B and beyond.
Partnered with Troy Eggers, Bernie was determined to deliver a new level of service to trucking companies by enabling them to better manage their trailer pools and make their operations more efficient. They formed relationships with trucking companies and trailer manufacturers, acted as a liaison between them, and produced benefits and efficiency for all parties involved.
In short, NEC sought out to revolutionize the trucking industry.
DUBTEL’s Relationship with NEC
In February of 2017, DUBTEL took on a project for NEC to help them to put their dream into practice. NEC had been established for 23 years and had been operating on systems that required many aspects of their operations to be conducted manually.
Relying nearly completely on their email system and looking to bring their revolution into the 21st century, they sought out the help of DUBTEL to automate many of those processes.
At the outset of the relationship between DUBTEL and NEC, the following was addressed:
> Several weeks of documentation on their current system, writing requirements for the client, and gathering information on current projects
> Moving operations tracking out of email correspondence and into an automated tracking system built specifically for NEC by DUBTEL
> Building an online tracker for leads, sales, revenue and invoices that was fully interactive
Prior to DUBTEL’s involvement with NEC, all operations were conducted and relayed via email correspondence and any attempt to have an overview of ongoing projects, revenue or sales leads were a dead end.
Building an Application That Was Up to the Task
Since the beginning of this project, the application built for NEC has grown, evolved, and been fine-tuned so that its functionality is all and more of what NEC needs to continue to grow and reshape the trucking industry.
NEC gave DUBTEL a wishlist for this project and, on that list, was an interactive map with color-coded markers that their clients could log into and manipulate to fit their needs in the equipment-tracking process. While this was not a type of projects that DUBTEL had previously executed, we were able to deliver an interactive map that contained geofencing and distance calculations. No matter where in the world someone is, tracking equipment is a breeze on this system.
According to the client, this was the first interactive map with as many functionalities that they had ever seen in their industry. Now NEC, with the help of DUBTEL, was really making waves in their industry.
Providing an interactive mapping dashboard which allows NEC’s clients and vendors to manipulate orders in real-time was a huge benefit, this enables NEC’s customers to advertise their availabilities globally. For a client looking to increase trackability, profitability and overall efficiency, working on the NEC Portal is too good to be refuse!
All the Bells and Whistles
Sales tracking was another large aspect that required attention and an increase in efficiency. DUBTEL was able to automate the sales tracking process and integrate it with QuickBooks Online so that manual invoicing is a thing of the past.
With QuickBooks integration, you no longer have to worry about going through receipts, recent emails, and ledgers to get an accurate picture of where you stand with vendors, clients and Profit & Loss. You can generate up to 20 different kinds of reports with countless modifications to your liking, through QuickBooks.
Lead tracking was overhauled with automated notifications to potential leads in each step of the lead process, right up until they go into the sales tracking system. Leads are never lost and sales are increased.
Active orders and requests can now be tracked and viewed online in this application, by staff at NEC and by customers. Each step of the request and order processes are monitored and logged automatically and effortlessly communicated to all parties.
Another significant aspect to this application is an integrated chat feature, which allows customers to reach out to NEC and vice versa, no matter what they need. this increased accessibility serves to strengthen communication and improve operations and customer service.
The Benefits of a System Overhaul
At every stage of this project, benefits abound for DUBTEL’s client. Operations across the board have been optimized, waste has been eliminated, efficiency has been increased—innovation has been the name of the game.
All aspects of the customer’s work is now completely integrated into one application, so keeping everything uniform and sustained. There aren’t any communication lags or gaps, because it’s all one system.
There was a significant decrease in the number of operations carried out solely on strings of email responses, cutting down on missed connections, dropped communication or lost leads.
NEC can now interact with their application to place orders, track orders, view reports and obtain historical details all in one location, without ever having to involve their customers. All of NEC’s customers also gain that same benefit of being able to log into this application and view all of their relevant data in one place, seeing real-time updates as they do so.
Now that they have a system that is not only automated, but integrated with QuickBooks, revenue is much more easily managed. With QuickBooks giving such a comprehensive understanding of their books at a glance and with automated invoicing, man hours are severely reduced and productivity is increased!